VoiceAI + Monday.com
Turn AI phone calls into actionable Monday.com board items instantly
How VoiceAI Works with Monday.com
Connect VoiceAI to Monday.com through Zapier or n8n to automatically create items, update columns, and track call-based workflows across your Monday boards.
Monday.com gives teams a visual, customizable workspace for managing any type of work. When your AI phone agent handles a call, the structured call data flows into Monday as a new item on the right board with all columns populated — caller info, call summary, status, priority, and assignee.
From sales pipelines to support queues to project intake, Monday.com boards adapt to how your team works. Your AI receptionist feeds data into that system so nothing discussed on a phone call gets lost or forgotten.
How This Connection Works
After every call, your VoiceAI agent sends structured call data (caller name, phone number, email, call summary, transcript, sentiment, outcome, and more) to Zapier. You build the automation that routes this data into Monday.com — it takes about 5 minutes to set up and runs automatically after that. This integration works with both Zapier and n8n — use whichever you prefer.
What This Integration Does
Getting Started
Connect VoiceAI and Monday.com through your Zapier or n8n account
Select which Monday board and group receive items from AI calls
Map VoiceAI call data to Monday columns — text, status, people, date, and custom fields
New items appear on your Monday board automatically after every qualifying call
Real-World Use Cases
Service Request Pipeline
A home services company's AI agent takes service calls. Each call creates a Monday item with the customer name, issue type, address, and preferred time — landing in the 'New Requests' group for dispatchers to assign and schedule.
Sales Lead Management
A B2B company's AI receptionist qualifies leads. An n8n workflow creates Monday items with deal size, decision timeline, and contact info. The sales team manages the pipeline by moving items across status columns.
Client Onboarding Tracking
An accounting firm's AI agent handles new client calls. A Zap creates a Monday item on the onboarding board with the client's business type, services needed, and document checklist — triggering the firm's standard onboarding workflow.
Frequently Asked Questions
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Add AI phone call data as Trello cards on your team's boards
Zapier
Connect your AI receptionist to 5,000+ apps with structured webhook payloads after every call
n8n
Open-source automation with self-hosted webhook processing and full call data payloads
“We switched to VoiceAI and haven't looked back. Our AI agent books more appointments than our previous receptionist — and it never calls in sick.”
— Trusted by 60+ businesses across dental, legal, real estate, and home services
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