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VoiceAI + Smokeball

Send AI call data to Smokeball through Zapier for automated legal practice management

How VoiceAI Works with Smokeball

VoiceAI connects to Smokeball through Zapier, helping law firms capture client intake and call data from AI-handled phone calls directly in their practice management system. After every call, VoiceAI sends structured data — caller name, phone number, email, call summary, transcript, sentiment analysis, call outcome, recording URL, and appointment details — to Zapier. You build a Zap that routes this into Smokeball as contacts, matters, or tasks.

Smokeball is a practice management platform known for automatic time tracking and deep document automation for law firms. By connecting VoiceAI to Smokeball through Zapier, firms can ensure that every client phone interaction is recorded, intake information is captured during off-hours, and follow-up tasks are created without manual effort from attorneys or support staff.

VoiceAI answers the call and extracts the details. Zapier handles the data transfer. You decide how contacts, matters, and activities are structured inside Smokeball.

How This Connection Works

After every call, your VoiceAI agent sends structured call data (caller name, phone number, email, call summary, transcript, sentiment, outcome, and more) to Zapier. You build the automation that routes this data into Smokeball — it takes about 5 minutes to set up and runs automatically after that.

What This Integration Does

Build a Zap to create Smokeball contacts from AI-handled client calls
Build a Zap to open new matters in Smokeball from intake call data
Build a Zap to log call summaries and notes on Smokeball matter records
Build a Zap to create follow-up tasks in Smokeball after intake calls
Build a Zap to tag Smokeball matters with practice area from call data
Build a Zap to sync appointment data from AI calls to Smokeball calendars

Getting Started

1

Connect your VoiceAI account to Zapier and select a call event trigger

2

Connect your Smokeball account as the action app in Zapier

3

Map VoiceAI call data to Smokeball fields — contacts, matters, or tasks

4

Every AI-handled call routes intake data into Smokeball through your Zap

Real-World Use Cases

Small Firm Intake Automation

A 3-attorney estate planning firm uses VoiceAI to answer intake calls. The AI agent captures the caller's situation, family details, and scheduling preferences. The Zap creates a Smokeball contact and matter with the intake notes — ready for an attorney to review and accept.

Document-Heavy Practice Support

When the AI agent handles a real estate closing inquiry, the Zap creates a Smokeball matter with the property details and caller information. The attorney opens Smokeball and immediately has the context needed to start pulling document templates.

Time Tracking Assistance

Each AI-handled call logs the duration and summary to Smokeball through the Zap. Attorneys can review these entries and apply them to billable time tracking, ensuring no client interaction goes unrecorded.

Frequently Asked Questions

“We switched to VoiceAI and haven't looked back. Our AI agent books more appointments than our previous receptionist — and it never calls in sick.”

— Trusted by 60+ businesses across dental, legal, real estate, and home services

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